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Author	Thread: Problems when Installed Blackberry App World Update
Gary Martin Posts: 9	Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:26 AM After I installed the Blackberry App World update that was issued today AllSport GPS was no longer installed on my Blackberry Bold 9000. It seems that installing the update has removed AllSport from the phone. Is this an error with Blackberry App World? I have reinstalled the "try and buy" version but how do I get the license key without having to pay again? Regards Gary [Reply][Quote]
Bob Wold Posts: 890	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:31 AM Good questions... Was this an update to Blackberry App World that caused the issue or was this an update to the AllSport GPS application? [Reply][Quote]
Gary Martin Posts: 9	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:36 AM Hi Bob. It was an update to Blackberry App World, I didn't do anything with AllSport, it just disappeared. [Reply][Quote]
Bob Wold Posts: 890	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:39 AM Did it just disappear from your "My World" within app world, or did it basically get uninstalled? [Reply][Quote]
Gary Martin Posts: 9	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:42 AM It disappeared off the phone, so I reinstalled the trial version again but will need a license key again as I didn't seem to keep a note of the last one. [Reply][Quote]
Bob Wold Posts: 890	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:43 AM That's disappointing... hopefully you were just a fluke, and this doesn't happen to everyone :-(. I'll email you to get your BlackBerry PIN and I can use that to generate you a new key. Sorry for the troubles. [Reply][Quote]
Gregory Rasmussen Posts: 60	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 12:54 AM Gary, One way to verify whether or not the application has been installed on the phone, is by performing the following: 1. Select the "Options" icon (wrench) 2. Select "Advanced Options" 3. Select "Applications" 4. Search the application list for "AllSport GPS" Did you the aforementioned steps? I would like to help narrow down the cause of this problem, so that other users will not have the same trouble. Did you install a new theme? Sometimes, when you install a new theme, it changes the layout of where some icons are located. -Gregory [Reply][Quote]
Gary Martin Posts: 9	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 1:22 AM Hi Gregory I didn't check the application list, I only noticed that the icon was missing from where it should have been so its possible that the app was still installed on the phone however when I installed the app again from App World it certainly seemed to go through the installation process. I didn't install anything apart from the Blackberry World update, no new themes or anything like that. I've resolved this now with Bob Wold by reinstalling and getting a new license key. One thing I did notice was that I now seem to have a lot more free application memory than before I installed the update however all my applications still seem to be working so not sure where that's come from - as long as the phone and the apps still work! Gary [Reply][Quote]
Bob Wold Posts: 890	Re: Problems when Installed Blackberry App World Update Posted: 10 Mar 10 4:00 PM Thanks Gary: Sorry again about your troubles. If anyone else out there has run into the same issue after installing an App World update, please post here and let us know. Hopefully this was a fluke for Gary, and isn't an issue with App Worlds most recent update. [Reply][Quote]
Vernpres Posts: 1	Re: Problems when Installed Blackberry App World Update Posted: 17 Mar 10 5:27 PM I have had the Allsport trial version for a few days and it is set to expire in 5 hours. I read on this site that it was to be purchased through the Blackberry Apps site. I purchased through Blackberry apps and the programme downloaded and installed again. I was given a Licence key which I copied but it was lost when the Bold 900 was rebooted, I started up Allsport after reboot and I still have 5 hours left. I looked for a place to enter the licence key but didn't find it. Of course, I don't have the licence key anyway, as it was not included in the email from Paypal or the email from Blackberry App World. It appears that I have just donated $20 to one of these two businesses. Any ideas? [Reply][Quote]
Bob Wold Posts: 890	Re: Problems when Installed Blackberry App World Update Posted: 17 Mar 10 5:31 PM If you go to "My World" in App World, and you select AllSport GPS, it should now appear there. If not, please let me know. [Reply][Quote]
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