Our Commitment to Online Privacy
Your right to privacy is important. At Trimble we believe that personal information you choose to furnish online should only be used to help us provide you with the highest quality of products, services and support. We display this Privacy Statement to make you aware of the information practices for the Trimble Outdoors website and mobile applications, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. We may update this Privacy Statement from time to time to stay current with changes in our business and/or to better serve you. We encourage you to visit this page frequently to inform yourself of any changes.
The Trimble Outdoors website is operated by Trimble Navigation Limited from its facilities in the United States. We encourage you to read this privacy statement and those of all websites you visit.
Consent to Use and Transfer Personal Data
Please note that if you submit personal data through this Trimble website, you will send it to us (Trimble Navigation Limited), in the United States. We will collect, process and transfer your personal data in accordance with this data Privacy Statement but possibly not in accordance with the laws of the jurisdiction in which your reside. By submitting your personal data through this Trimble website you consent to Trimble's collection, use, storage and transfer of your personal data to our company databases and other repositories, wherever located, for the purposes for which it is submitted and in accordance with the policies set forth in this Privacy Statement.
Types of Data Collected Online
You can browse the Trimble Outdoors website without entering any personal information. Only general, non-personally identifiable information that Trimble logs from all site visits, such as Internet service provider, operating system/browser type, and pages accessed, will be collected in those instances. This means that a user's session will be tracked, but the user will not be individually identified.
There are times, however, when we or our business partners (such as our external service provider(s) identified below) may need information from you.
For example, you may choose to give us personal information when you:
- Register and subscribe to the Trimble Outdoors services provided through this website
- Purchase products or services
- Register as a user of Trimble products
- Make requests for information, materials,
customer and other services, and for product support, repairs and upgrades
- Subscribe to newsletters and online services
- Enter Trimble-sponsored contests, sweepstakes
and other promotions
- Create a user profile to receive future
information, special offers and communications.
At such times you may be asked to provide contact and billing information
(e.g., your name, address, telephone number, email address, credit card number and
expiration date), as well as information about the product or service purchased
(e.g., product I.D., serial number, customer number, product version). Demographic
or other personal information may also be requested, however, volunteering such
information is optional.
Use of Data
Trimble uses personal information collected on its websites for the purpose for which it is requested or as necessary or permissible under applicable law (e.g., in some jurisdictions we may have to keep invoices under tax laws). We also may use the information you provide to notify you later about new developments with respect to the products and services you have purchased or to inform you about new products, special offers and services offered by Trimble, its subsidiaries and affiliates ("Trimble Companies") or its business partners. It is important to note that you may opt out of receiving further information from Trimble, as discussed in detail below. We use non-personal information to analyze sales trend data as it relates to geography, time and demographics.
With Whom We Share Information
In the ordinary course of business Trimble will not sell, trade or rent your individual identifying information to others. Trimble may share the personal data you provide online with Trimble Companies and as described below:
· Affiliated Companies and Business Partners. We work together with affiliated companies and business partners who are acting on our behalf for the uses described above. For example, your wireless carrier may promote and distribute Trimble Outdoors subscriptions and software applications, along with the wireless communications services and hardware devices it furnishes in order to enable your use of the Trimble Outdoors Services available through this website with your cell phone. When an affiliated company or one of our business partners is involved in a transaction with you, we may share personal identifying information related to the transaction.
· Trimble Authorized Dealers and Business Partner Distributors. We work with and through members of our distribution channel to provide customers and potential customers with products, product information and customer service. For example, Trimble may forward the contact information of a potential customer to a Trimble-authorized dealer or business partner to respond to a customer inquiry about Trimble’s or business partner’s products. Or Trimble may forward such contact information to enable a Trimble-authorized dealer or distributor to furnish customers with product updates. Trimble requires that its dealers and distributors keep confidential any personal data of customers or potential customers disclosed to them.
· Agents. We use agents to act on our behalf. For example, agents may fulfill orders, provide support, or organize sweepstakes. Agents are only given access to the information necessary to perform their functions.
· Mergers and Reorganizations. In the event of a corporate reorganization, such as a merger, acquisition or sale or transfer of assets by Trimble outside the normal course of business, customer information may be transferred to third parties.
· Other Situations. Additionally, Trimble may release personal identifying information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of our user agreements (e.g., Trimble website Terms of Use), or (iii) to protect the rights, property or safety of Trimble, our website users, or others.
· IMPORTANT: Sharing Adventure Planner Trips with Others. A principal feature of the Trimble Outdoors service is enabling subscribers to create Adventure Planner Trips that may shared with other members of the Trimble Outdoors community and general public. The Trips that you create may incorporate personalized itineraries and routes of trips taken, points of interest, geographic coordinates and waypoints, photographs, etc. As a result, a Trip may contain personal information if you have chosen to include it. Trimble shares such Trips and other Trimble Outdoors content with other companies and enterprises who likewise display and post the Trips on their own or other third-party websites for use by subscribers or the general public. THEREFORE, DO NOT INCORPORATE ANY PERSONAL INFORMATION THAT YOU DO NOT WISH TO BE DISCLOSED TO OTHERS IN ANY TRIP YOU CREATE AND SHARE ON THE TRIMBLE OUTDOORS SERVICE WEBSITE.
·
IMPORTANT:
Information
disclosed through Trimble Outdoors Forums. Trimble Outdoors Forums enable visitors to
the Trimble Outdoors website to exchange information.
All information disclosed in your messages to these Forums (also known as “posts”
or “topics”) becomes public information and you should exercise caution
when deciding to share any of your personal information. Also please note that registered
members of the Forums will be able to view the information in your User Profile
with the exception of your password and email address.
· Notice About Location Based Services. When you voluntarily opt-in to upload and share your Adventure Planner Trips, information regarding your geographic location(s) may be accessed and disclosed through the Software used with the Trimble Outdoors services.
External Service Providers
The following external service providers collect information through our Trimble Outdoors website:
· SurveyMonkey.com, 815 NW 13th Ave. Suite D, Portland , OR 97209. SurveyMonkey.com, a leading outsourced customer satisfaction survey service provider, hosts and operates online surveys for Trimble Outdoors. When you complete a survey hosted by SurveyMonkey.com, your responses will be stored on the servers owned and operated by this company. According to the privacy statement of SurveyMonkey.com, this company will not use the information collected from our surveys in any way, shape or form. SurveyMonkey.com has been certified to meet Safe Harbor privacy requirements on 11/29/2004 and placed on the Safe Harbor list of companies accordingly. This list can be found at: http://web.ita.doc.gov/safeharbor/SHList.nsf/WebPages/Oregon.
·
Communication Data Services,
Inc. 1901 Bell Avenue, Des Moines, Iowa 50315-1099.
Choice
Trimble will not share personal identifying information provided to us online except as stated above without allowing you the opportunity of consenting to or opting out of such disclosures. When you purchase a subscription for Trimble Outdoors services, place an order for Trimble products, register as a user of Trimble products, services or promotions, or when you submit a user profile, you are given the opportunity of notifying us as to whether you would like to receive future information, special offers and communications via email. Our unsolicited email marketing and promotional communications contain an opportunity for you to decline future communications. Additionally, at any time you can opt-out of receiving such further information from Trimble by sending your opt-out request to privacy@trimble.com. Trimble will use its best efforts to comply promptly with all such requests.
Protection of Children's Personal Information
Trimble Outdoors is a general audience site and does not knowingly collect
any personal information from children.
Cookies and Options for Controlling Use of Your Personal Information
Cookies are small pieces of information stored in your browser on you computer's
hard drive. Some Trimble pages use cookies, sent by Trimble or its third-party agents,
to better serve you when you return to the site. If you prefer not to receive cookies
you have the option of setting your browser to warn you before accepting cookies
or to reject them altogether. If you do so, however, some areas of some sites may
not function properly.
You should always be aware, that if you voluntarily disclose personal information online
through the Trimble Outdoors website or services in a public area, such information
can be collected and used by others. We have no effective means of controlling the
actions of our visitors and registered users. If you disclose personal information
through any publicly accessible portion of the Trimble Outdoors website, you do
so at your own risk and you understand that your submitted information may be collected
and used by others to send you unsolicited messages or advertisements, or for other
purposes. Please remember that protection of your privacy
begins with you. You are solely responsible for maintaining the secrecy of any password
you use, and you should always be careful and responsible whenever disclosing information
online. Although we will use commercially reasonable efforts to safeguard the privacy
of your personal information, transmissions made by means of the Internet cannot
be made absolutely secure. Trimble assumes no liability for the disclosure of data
due to errors in transmission or actions of unauthorized third parties. Trimble
cannot ensure or warrant the security of any information you transmit to us or from
our services.
How You Can Access Or Correct Your Information
You can access or ask for corrections of your personally identifiable
information that we collect and maintain in retrievable form by following the procedure
below. If you have included any personally identifiable
information in a Trip that you have opted to share on the Trimble Outdoors website
then you are solely responsible for editing, modifying or delete that personal information. Please be aware that any such edits, modifications or
deletions of previously posted Trips will only apply prospectively.
1.
Contact Support@TrimbleOutdoors.com,
for general requests by sending a detailed message explaining
your request including:
· Full contact information (your name, street address, e-mail address, telephone number)
· Details of the request (e.g. change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.). Please be very specific about the concerns that led to your request.
2. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to information or making corrections.
3. We reserve the right to decline unreasonable requests for information access and correction. If this right is exercised, we will inform you about the reasons for which your request is declined and explain to you a dispute resolution process should you wish to use it.
4. If the information to which access is requested is not maintained in retrievable form, we will explain why access cannot be provided and how this type of information is collected and used.
5. If the information to which access is requested is maintained in retrievable form, we will respond to your request within ten working days. Access to the information will be provided in the form of disclosure and will not involve your direct access to our data repositories, on-line or off-line.
Acceptance of Privacy Statement and How to Contact Us
By using the Trimble Outdoors website or Trimble Outdoors
services, you signify your acceptance of this Privacy Statement. If you do not agree
or are not comfortable with any portion of this Privacy Statement, your only remedy
is to discontinue use of the Trimble Outdoors website. We reserve the right to modify
this Privacy Statement at any time. Your continued use of any portion of the Trimble
Outdoors website or Trimble Outdoors services following notification or posting
of such changes will constitute your acceptance of the amended Privacy Statement.
If you have requests or questions in connection with this Privacy
Statement you may contact us at mailto:privacy@trimble.com.
